Hello, and thank you to anyone reading this post. I seem to be in a slight predicament regarding Toothfairy Finance. Last year, I took out a loan with them (April 2010) for £100. I then lost my main source of income very shortly afterwards, and couldn't make the repayments. NDR took the debt, and I paid back £100, and couldn't match the additional £70 they were asking for. They then claimed the debt would be passed on to "Phillips Bailiffs", so I waited to hear from them. Phillips eventually sent me a letter, and I called explaining the situation, that I was once again unemployed, and they said they would wait to hear from me when I had money. Time passed, and I regret to say this debt was forgotten. Recently, I rediscovered my letter from Phillips, and called them again to dicuss the debt, as I am now on JSA, and would be able to make verrrrrry small but regular payments. They informed me the debt was in the hands of Toothfairy once again, who I called, and they told me I now owed £956 (!!!!!!!!!) I was advised to call NDR, which I did repeatedly, to no answer, and a automated voice telling me the number was not in service. This Friday, I then received this email from "Marshall Hoares Legal" --------------------------------------------------------------------------------------------- BY LETTER AND EMAIL Online payment ID: ***** Outstanding amount: 956 Letter of Instruction & Notice reminder Reference: BAILIFF/INTR/10152 Client: ToothFairy Finance Ltd - ToothFairy Pay Day Loan Client Ref: ***** Date: 19/06/2011 Dear Miss R*********, We are writing to give you formal notice that ToothFairy Finance Ltd - ToothFairy Pay Day Loan has legally assigned the rights of the above debt to Marshall Hoares Bailiffs. This means that Marshall Hoares Bailiffs Limited now legally own this debt. YOU WILL HAVE OR WILL SHORTLY RECEIVE A HOME VISIT We intend to pursue you fully for all outstanding sums (GBP 956) including any fees we incur collecting thi s debt. Payment in full must be received no later than 17:00 on the 22 June 2011 to avoid further door collection fees being added to your file. DO NOT IGNORE OR THIS WILL COST YOU MORE Debt GBP 712 NDR Accept Case File GBP 200 Solicitors - Instructed GBP 150 Repayments todate GBP 106 Total GBP 956 TAKE NOTICE: You should accept this letter as formal notification that unless payment is received within 4 days then your account will be fast-tracked and considered for the following: Consequences of inaction: 1. Court Judgement legal action will be automatically started in the County Court for recovery of the full amount outstanding. Any such proceedings will include additional claims for legal costs and interest which will increase the amount you will be required to pay. 2. Warrant of execution will be applied for to enable us to seize goods at yo ur addresses and or an attachment of your earnings. 3. Register of Judgements any judgement will be entered in a public register, the Register of Judgements, Orders and Fines Credit Reference Agencies, who will supply them to credit grantors and others seeking information on you financial reputation. This will make it very difficult for you to get credit. 4. Credit reference ToothFairy Finance Ltd have already advised the Credit Reference Agencies of your DEFAULT. This may seriously affect your ability to obtain credit in the future. Once the balance is paid in full, only then will the default be shown as “Default Satisfied”. To AVOID A HOME VISIT or further action you should PAY IMMEDIATELY 1. online using a card by visiting: OR 2. at bank either over the counter at the bank or by electronic transfer to: Barclays Bank Account Number: 93462382 Sor t Code: 20-50-94 Reference: Use your mobile number (447905595505) as a reference This debt will not go away and should not be ignored You can contact us on 0843 381 1111 to discuss your outstandig debt. Yours Faithfully Legal Marshall Hoares Bailiffs Telephone: 0843 381 1111 ------------------------------------------------------------------------------------------------------- Obviously, this now has me very scared. I have NOT got £956, and would not be able to make the payment by 22nd June, which is only 3 days away. I have drafted a response email, as I fully intend to go to the Citizens Advice Bureau as soon as possible, and ask them how best to proceed, but was wondering if anyone else had any dealings with Marshall Hoare, and if they really are as nasty as they sound? I can't see how this much in charges can be legal, and just need some advice... Please. This is my draft reply.... ------------------------------------------------------------------------------------------------------- To whom it may concern I am in receipt of your email, which was sent to me 4 times within 48 hours. I have read through the charges and intended action on your behalf, and as soon as I can arrange an appointment (having received all of your emails during the weekend) will be attending my local Citizens Advice Bureau, with the email you sent you me, and asking how best to proceed, as the amount you claim I owe you is ludicrous for a £100 pay day loan. I am not currently working, and am in no position to pay this debt off in one payment, or indeed to pay it off quickly at all, due to very little money coming in, and will certainly not pay over £900, having already paid the £100 back that I borrowed, as those are by no means legitimate costings. I will be seeking independent advice about the additional costs, and will respond to you after this advice has been garnered. I will also not be calling your office to discuss this, as I would prefer all correspondance in writing, for a record if this case is pursued further. If any of the above needs to be further explained, I am happy to respond to any emails, but will not be making a payment until I have spoken to an authority regarding this debt, and my options from this point. Yours, L.R********* --------------------------------------------------------------------------------------------------- Would anyone recommend a different approach? I just don't know what to do anymore, as reasoning with either Toothfairy or NDR seemed like banging ones head against a brick wall. Any advice would be welcome. Thank you.