this company is a JOKE i have too been trying to get my money back in about 2months, the last email i received from them was from KATE and i got it 11 may saying that i will have my money back in 14 days. now i have tried to make contact with her/them on numerous occasions and getting no where fast. so today whilst i was reading the forum i decided to take them to court and have looked into it and i have since told them that if i dont get my money back by 8th june i will be seeking legal action i.e going to county court. just hope they listen to us and pay us back what is ours they are a joke and i hope that other people arnt getting caught out like we did/are.