Thank you for your advice.The box had property papers and also a big amount of other valueables. Now I have recently discovered that. The properties have been sold. I am just amazed how could this be? Have an appt with the land registry ppl to sort it out. Can I clam compensation if this is linked to the box's disappearence.

The EXACT same thing has happened to me just recently. But the bank was Barclays Bank. Please guide me as I have contacted them. They have issued my box to another party and are not telling me anything. I want to sue them as there were a lot of valueables in there. But the same problem how do I prove it now that teh WHOLE box has been given to some random person. I just want to know HOW could they give the box without even CHECKING the eprsons ID? I am out of my mind. please guide me what to do.