Do not buy a Dell computer; their best days are behind them. I have owned many Dell computers over the years and used to be very impressed with them. They seemed to be indestructible so when the time came recently to buy again, I naturally went for a Dell. However, this time, I had problems with both Dell laptops that we bought. One an Adamo looked great but the screen cracked without any prompting and getting Dell to take responsibility for this under the Sale of Goods Act was a complete nightmare. The other laptop would not talk to the wireless router or the printer and after many phone calls to Dell and much time spent, we paid someone to come out and get this done. Even this IT expert had to ring Dell to get it done. Dell again took no responsibility for the issues. This is standard protocol for Dell. Sometime later this laptop started to deteriorate completely. It slowed up and programs became inoperable. Once again after many calls to Dell and much time on the phone to their technical department they finally relented and sent out a technician. He had to replace a part of the hardware. It worked for a little while and then resumed as before. Again Dell refused to take responsibility under the Sale of Goods Act for supplying goods not fit for purpose. They refused to refund me or take the thing away and fix it which is my legal right. They sent out another technician to reinstall the operating system, even though I told them this was not the problem, but not before we had to pay someone to back up all our files. The operating system was reinstalled but this also did not work. I made a complaint to the email address in Ireland as posted on this site. They did not answer this complaint other than to confirm receipt. However, their tech department agreed to collect it and fix it. Problem is by then I had taken days off work waiting for them and spent a huge amount of time on the phone at my expense. In fact it would have been cheaper to replace the entire laptop by then. It has just come back minus the Office program that we paid for and will not talk to the printer. I will be taking Dell to the small claims court to recover my losses. I do not expect them to turn up but once I have won the case I will be sending bailiffs to their offices to recover my costs. I suggest everyone should do the same because they are simply not listening and appear to not give a damn about their customers. I had a look at my older systems and they were made in Ireland. The new laptops were made in China. Combine this with the fact that the call centre is in India and you have a perfect storm. It’s not the fault of the people in India though. The problem is that they are going by a script that they are absolutely forbidden to deviate from and this is deadly to any attempt to get issues resolved. Their constant line is that it’s not the hardware and therefore not covered by warranty. Well, they supplied the bloody software with only the one option. I have bought my last Dell computer and will only buy from a shop in future because at least I will have someone I can throw it at when it goes wrong. Dell make cheap throwaway computers and that unfortunately is all they’re good for throwing away.