Double take the REAL experience , the intial day hair, makeup and photos was really good loved every minute. But then as we when waiting for photographs , we wer given the chance to get money off our photos and win some makeup, we thought great whats the catch it was to recommend friends the more numbers we give the more we got off we were told. We were advised that they would send out a text and not ring our friends which we said fine. Then couple of days later we found that most of my friends were getting bombarded with calls up to four calls in a day. My mum was one of the ones called she was persueded to pay a non refundable despoit given no date and said they would be in contact within the same hour i got her to cancel. so they accepted her decline but said the deposit was not returnable which was fine. A few days went by and she recieved a letter saying she had an appointment and that if she did not turn up she WOULD be charged £125 . I got on the phone striaght away to complain they said the cancelation had reached them and the letter went out automatic they said there would be no charge . As we got into the viewing room we watch our slides and some pictures were altered to entice us to buy and get touchups.. The photos were very good but i did not like all of them , the women that was in there made us sign something that said there was no pressure selling but there definately was . She was trying everything in her power to get us to chose the top package. I personally stuck to my guns and got a lower package un like my friend. YOU HAVE TO BE AWARE THAT ONCE YOU LEAVE THAT ROOM AND SIGNED YOU CANNOT CHANGE OR CANCEL YOUR PACKAGE IT SAYS THAT YOU HAVE 14 DAYS COOLING PERIOD , THIS IS NOT THE CASE YOU CAN CANCEL BUT YOU STILL HAVE TO REPAY THE CREDIT WHAT A JOKE . SO THERE IS NO GETTING OUT OF IT. I am happy with my pictures but they are very overpriced @ £1000 and my friend got the top package which was reduced from £4000 to £2000 , we were told to pay desposit straight away and it was all so rushed.. Once my friend recieved her pictures she was horrified that 5 of her pictures had been touched up despite having the top package.. Trying to speak to the company itself has been a complete nightmare they just don't want to know... Very bad AFTERSALES and overpriced ... not a happy customer its a shame after such a good day to start with .