Thanks Mr H & ihateyes Spoke to the contact centre who agree it appears I am entitled to a free powerflush. They have put a callback request through to the heating engineers who I'm told will call me back within 48hrs to discuss a convenient time. Sounds too easy......???

Hi New member having just found this forum. Currently have BG Homecare 400 agreement for a boiler which is approx 18 years old. Been covered since 1998 with BG - had to have a power flush before they would take the boiler on back then. Anyway, last week hot water stopped (central heating works fine) so booked an engineer. Engineer comes out and says that I need a powerflush (£700 quote) however due to the age of the boiler I'd be better off getting a new boiler. Engineer persuades me to book an appointment with BG for a new boiler quote this coming Friday. Questions I have are (if anyone can help) - - As I have already had a powerflush from BG (albeit sometime go) should I be entitled to this powerflush free? as per the homecare agreement. - If I get the powerflush done by a local company will this invalidate my agreement with BG? - Would I be better advised to get a new boiler? Thanks