Hey there sorry to hear your having probs, it seems to me it is who ever ends up getting your email and dealing with your case, they have been great with me i sent one email and got a reply within an hour and very polite it was too and they froze the amount i owed and agreed to my terms. This is the email i used errol.damelinatwonga.com I then got a reply from someone called Tarik this is his personnel email that he used to email me: tarik.abdellahatwonga.com It says at rather than @ as it wont let me post email addresses yet lol Hope you manage to get sorted ok.

hey there, when i applied they have the option to select benefits so no i didnt lie, it was in the drop down menu of income. I thought it was weird but it all went through fine.

Well after all my worrying I have had a really nice email from Wonga Hi Lyndsey Thank you for your recent email. Based on your circumstances, I will place you on a new repayment arrangement taking effect immediately. Please bear in mind your current balance has frozen at £443.13. This outstanding balance will be divided by 9 Monthly instalments of £49.24. The first instalment will be taken on the 1st April 2011. Please see below the further dates payments will be required. Stage Amount Due Date Edit 1 £49.24 01-Apr-2011 Edit 2 £49.24 01-May-2011 Edit 3 £49.24 01-Jun-2011 Edit 4 £49.24 01-Jul-2011 Edit 5 £49.24 01-Aug-2011 Edit 6 £49.24 01-Sep-2011 Edit 7 £49.24 01-Oct-2011 Edit 8 £49.24 01-Nov-2011 Edit 9 £49.21 01-Dec-2011 Edit Balance £0.00 To setup a standing order you will need the below details Bank Details: HSBC Wonga.Com Sort Code: 40-06-09 Account Number: 21544926 Your Reference Number xxxxxxxxx I hope this helps you out financially. Should you have any further questions, please do let me know. Regards, So relieved they have been sooo good thanks to all for your help and advice!

Ok all done I sent them off an email fingers crossed they reply well soon too me thanks all

Ok guys this is what I have sent them just now fingers crossed they are ok with me, Dear Wonga, Unfortunately I cant afford to pay back the whole of my loan which is due on the 1st April this is due to monies that I was meant to be receiving but have not and the money I live off which is my benefits right now will not cover the lump sum I owe to you. Also, the interest on this loan has made it impossible for me to now pay off a lump sum on a monthly basis. I only have a monthly sum of £70 left for my creditors. I am willing to pay the original loan of £440 plus one month's interest. In view of my circumstances, please would you agree to accept a reduced offer of £50 over 10 months. If charges are being added to the account I would be grateful if you would freeze these so that all payments made will reduce what I owe you. I Will pay you £50 from the 1st of April via standing order. I am aware that you prefer to use a debit card to take payments but this is not an option I will make sure that the payments are made on time via standing order. Please accept my apologies in this and I thank you for taking the time to read my email, I hope you find my proposal well and I look forward to hearing from you. Yours Sincerely Lyndsey Blythe

thats great well done getting it sorted i shall email them my self now, fingers crossed they will be this good with me

Hello there sorry to ask you personally, but i am just about to deal with Wonga my self and i am so worried how they are going to be with me, can you tell me if you dont mind how you went about contacting them and how they dealt with you? Kind regards Lyndsey

Hello Please offer some advice, I have made a stupid mistake, brought a car from auto trader online with a garage, we got there and he gave us a document to send off to the DVLA and then promised us that the rest of the documents would follow as they had flood damage in their office which was clear too see when we were there. We have had no documents phone calls that have been made to them since, once they answerd promising to call back they have not and now the telephone number is dead I have no idea where to go from here.

I have not done anything yet, i was hoping that a few more people would reply too me, I have read that some people have managed to set up a payment plan with wonga but im worried they will just still help themselves, opening up a new account is going to be a pain and for me a last resort. I dont do well with bully tactics from those people and im worried about dealing with them

Hello there I am looking for some advice here, here is the background on my loan with wonga, I took out a £300 loan last November, I was due to start receiving some additional income from December and would of paid my loan back in full, due to circumstances that are not my fault I have only just started to get the extra cash but it is not as regular as promised and of a smaller amount too. I now have had to roll on my debt each month just paying the interest and i now owe £500 and i simply cant afford it. I have read some of this forum with regards to payday loans, I really don't want to have to change my bank account, will they take the money via direct debit anyway, it wont be in there too take. Can someone advise me on the best thing to do please. Thankyou Lyndsey