No problem, i've always done mine by phone so much easier than form filling, lol... Lol Tallica, they don'r know their arse from their elbow?!! Thinking about it im not even sure if me re-newing is a waste of time? im currently on income support and i know some people get an annual review NOTICE and if nothings changed they don't need to call. Some people get the notice and a delclaration, were they have to fill in the form or call to update. Im not sure who just gets the notice? i can't remember, i did read its those who get the full family child tax (which would be me?) not sure. Its confusing at the best of times!!

I do mine over the phone, i don't fill in the pack. you can do either really but personally i prefer the phone, phone calls are recorded, you can ask for a name if needs be- i think its more secure than sending it off in the post with all the other claims at that time of year. I wouldn't be able to rest unless i'd spoke to someone for myself, doing it by phone sort of reassures me its done.

Well its defonately a new thing then and nothing to be concerned about, its just i've been claiming tax credits for 8 years now and this is the first check of this kind, apart from normal re-new i do on the phone every year. I think people are afraid of change- not change in circumstances lol- change in the systems. I suppose it must be part of a big shake up, so to get used to the occasional check from now on.

I wonder how often to expect them? someone said it was to do with the new government clawing back some money. Childcare costs are going to 70% in April too i think rather than 80%. When did you recieve yours Maddiemay?

Call the normal helpline and tell them you have tried to get through and can't.They might put a note on the system to say you tried to call, someone else i spoke to about these letters did this last year when she got one because she couldn't get through on the number asked to call! She never heard anything back after the note being made. I think it sounds like its to do with your son thats all. My ex flagged up on mine because i let him use my address to apply for housing and bank account because he was sofa hopping!! i explained this and said they can check his claim to housing themselves if they wanted. They seemed happy enough but do ask a lot of personal questions.

No since being made redundant im claiming income support and child tax credit, and as im a single mum this was to question my single claim-is it right? sort of thing. Just felt it was all a bit big brother, maybe it was just a shock because i've never had one before. Maybe if lots of people have had them or simular, these are just random checks from the Tax credit office

Meant to ask, does anyone know i i need to start getting my bank statements etc together after this phone check? is this the next step? im so disorganised with keeping things, i'll need to sort stuff as soon as really.

Lol no worries, as long as you give me a piece of him too, when you find him!! I think switching off is a good idea, i'll try and forget it now, i guess some people have these checks a lot and now i've had one i wonder what the outcome is thats all.

Thanks, i think its just me i always think the worst of everythin. I think it was just a check then, just wondered why thats all.

Has any of you had one of these random letters before? i thing they're random computer generated letters from Tax credits. It was from the specialist compliance team. asking if my single claim was right, and to call the number so i don't face penalties if they find anything when doing their checks, to make sure my claim was right. I rang and eventually got through, and asked was it some sort of renewal? as i'd always rang to update any changes etc... She said no it wasn't a re-newal and went on to ask loads of personal questions such as am i in a relationship, were was my ex, did he give me money, did he have letters still coming here!! told her the truth and said to anyone i know personally, me and my exl being together was laughable at the moment!! She said they still have to check and these checks are the future. She said that'd be all, and i might get another check in a few months. So have any of you had one? the letter was quite agressive and i worry a lot anyway!! And after your phone call did you hear anymore? im worried my tax credits will stop, im such a worrier.