I have currently spent the last hour on the phone with BT trying to resolve an issue with my BT Vision, AGAIN! For the last six month of having this service I have only been able to enjoy about a months worth of 'on-demand' programmes as I keep getting an Error message. I have made 5 calls to BT for this reason and every single time I am put through what seems like an endless elimination process and every time the answer lies with BT. It seems that the line they provide me is not fast enough for the BT Vision to deal with yet when I asked to cancel this service that they are not providing me, I am told that it will work within the next 48hr, although it does seem to work after this time it is short lived and I again find myself making hourly long phone calls to sort the problem AGAIN only 2 weeks later. I was told by the cancellation people that they needed conformation from the tech people that i cant get the service before they can cancel my contract but the tech people are refusing to carry out my wish to cancel and are urging me to wait again. How long do I have to keep waiting? Can someone tell me what I can do, because I am SOOOOO fed up at this time!!!!