I have had a really bad eperience with WONGA! I had a loan with them which was great but 3 days before the repayment was due i had a bank message stating that fraudulent activity has been noticed on my account and that a large sum of money had been withdrawn so they cancelled my visa debit card, with this i emailed wonga stating what had happened and that i wouldnt be able to pay my extension fee wich i intended to do for this month from the start and i asked them if they could wait 3 days for the 90 something extension fee and all they did was send an email saying to pay the amount in full direct to their bank before the due date, considering they are pay day loans and due on my pay day i thought this was stupid. anyway my nan put some of her money in my cash card account that i used to pay wonga once with but took it off primary card and my nan said that she can lend me the extension fee on the monday out of the money she put in my bank on the thursday before so i said great. the next morning i checked went to my bank to get the money and found out all what my nan had put in plus the extension fee i saved for another payday company had gone! i went mad i phoned my bank and found out that wonga without asking debited my card and took 2 small payment and a big payment! this has destroyed my life as i get paid monthly and i have had no money to live on and i couldnt pay my extension fee to another company which has resulted in the interest getting out of hand and on top of that wonga is increasing their interest at around £50 per day as there was only enough to cover half the loan in the bank when they took it! they would not even return any of my calls and i wasted at least £20 credit on hold everytime but to cover that they hadnt returned my calls they would try ringing me when i was in work and they new i was in work as i told them! so basically because wonga didnt take into consideration my situation and couldnt wait 3 days for my extension fee which would have left my life normal, i am now in debt with my rent and payday uk and wonga plus have had nothing to live n for the last 3 weeks. I now hate this company with a passion and would love to meet the people who recked my life in person so i can give them a piece of my mind. hiding behind closed doors is all they do. this company shouldnt be allowed to carry on but because of the amount of money they are making and the awards they are winning the government wont do anything about it! we just have to live with being done over!!!