Hi I wonder if someone could give me some advice. On the 6th of December I ordered a pair of Yaktrax Pro Ice Grips from a company in Southern Ireland. I paid extra for quick delivery. Due to the adverse weather deliveries were held up, no problem I can accept that. I received an email saying that all orders had been sent by the 18th December. I have still not received anything and despite half a dozen polite emails inquiring as to the state of this order I have heard nothing. I have tried phoning but it is just an answerphone. Can anyone tell me where I can go from hear regarding this issue.