Believe me I am NOT at all happy to be forking out the best part of £1000 again but my choices appear to be pay it or we'll send the Baliffs round again - its crazy but we feel we have no choice. I've tried everything and everyone has tried to help but we've got nowhere. So time is ticking I can't produce the proff so here we are.

I wanted to thank everyone for their help and advice and to give you an update. I have tried all the above to find a solution but was met a big no from the HSBC legal team they refused to open the accounts although the Bank Manager at our branch was fantastic even chasing the liquidators and the Crown who now hold the account but we were still unable to gain access and to be fair the council called off the dogs (sorry the debt collectors) and have agreed to let us pay this off directly (AGAIN!) The CAB were great but agreed aside tracking down this chap and getting his written permission there is nothing we can do. So once gain thanks for all your help. SG

The problem we have is that they have put this in y=the hands of another Debt Collecytion Agenncy and they are now threatening to remove items from the house!!!

Thanks so much 'fork-it' would you suggest I start at the Council or go straight to HSBC or directly to the Police? Thanks again

We have recently been visited by a Bailiff representing Woking Borough Council regarding unpaid council tax. The tax in question was from 2009 where at the time my wife had been advised to pay an outstanding amount to a collections company called Frontline Enforcement which she did in full. We were then contacted by the Council in 2010 to say that the unpaid council tax was still outstanding it then turned out that Frontline Enforcement hadn’t been paying the money to the council and had liquidated. We were then asked to provide proof of payment to the Council and unfortunately for two cash payments my wife neglected to keep receipts so we were unable to provide proof. As Frontline Enforcement banked with HSBC as did my wife we contacted HSBC and they agreed to look into the Frontline Enforcement account and provide the necessary proof to the Council. A year on this has not happened and after talking to the bank further recently they have said their hands are tied under the Data Protection Act. So we are back at square one with the council breathing down our necks chasing money we have laready paid – any help would be marvellous.