Hi staples, I'm sad to see GLF are still in business and treating unsuspecting customers so poorly. After a similar experience (see eaarlier post) I reported them to Lancashire trading standards who advised they were 'aware' of GLF and their less than ethical practices. Suggest you do the same. I did eventually get my money back so persevere !

********EDITED !****************************** Hi, I am writing this in the hope that it will warn people about what could happen if they use Golocatefuel. This company take your money for heating Oil and may not deliver it in the timescales they promise. I think one of the other post's is probably right with their comments about playing commodities. They have a professional looking web site which leads you to believe that it is a legitimate and company. All appears normal and above board till the heating oil doesn't arrive and you follow up with a phone call. They give you the option to part with more money to 'expedite' the delivery or to wait. If you choose not to pay more you get excuse after excuse from any of the 3 members of staff Jason, Liz (accounts) and Ben, the manager. Jason has put the phone down on my wife several times when she called for a resolution. We ordered 600 litres of oil (£300) on in Oct and after several weeks of chasing they did not deliver any oil. In desperation we we cancelled our order and were forced to find another £300 to source urgently needed Heating Oil from another supplier (who delivered next day as promised) Golocatefuel had still not refunded the money and we are now till this morning 20th December. This is exactly 30 days since we contacted trading standards who advised us to send a letter recorded delivery to GOLOCATEFUEL. Trading Standards have indicated that this company is known to them and is under investigation but my concern is that people are not aware and are just not aware of this and are still paying money to this company in good faith right now ! This is especially concerning with the current cold weather. There are many, many others having the same problems with Golocatefuel as I discovered to my horror (see links below). I used a debit card to pay the money but if I will never do this again as you are not protected. In future I will stick with my local supplier and pay the extra couple of quid ! What is worrying is that the following the money saving web site are actually advertising this company - I will be writing to them to them to make them aware.