can i claim out of warranty laptop from play.com? I bought an Acer aspire one laptop on 21/11/2008 Posted: 27/11/2008 @ £189.99 from play.com It went faulty on 09/2010. I went to acer and called acer who said they can only do out of warranty repair and wanted something like 60 just to look at it. and 90 for a replacement mainboard if that was the fault which is half the price i paid for the damm thing. It turns on and turns off straight away even with battery unplugged and only mains plugged in. So its nothing to do with battery. I took it to a local repair shop who said it is common problem for graphics chip to go on these small 8" netbooks and he said he would do a rework on it. But he gave it back to me no fix no fee. So I just had under two years usage. I only just read about the SOGA 1979 that it must work for a reasonable time up to six years so can I claim against play.com. Is there any template letters? I dont have a laptop so this would be a great Christmas bonus if I could get repair/replacement or credit towards cost of a new laptop. I have bought many items from play.com before and found delivery times to be excellent but never have had to deal with thier customer service. I asked this question on moneysavingexpert but they mention pllay.com is not a uk co but a gersey channel so it means i am stumped?