Hello all, My run in with chandlers has been a long and drawn out process and for the sake of not revealing any of their names chandlers bailiffs who attended shall be known as "agent x". I and my partner owed £121.00 on council tax, but we were not aware as we had moved via a mutual exchange to another council. Under the terms of a mutual exchange it stated that our previous council knew of our whereabouts. It was taken to court without our knowledge and the first we knew 3 addresses down the line Agent X was banging on my door. (DO NOT LET AGENT X IN YOUR HOME AND MAKE SURE ALL WINDOWS AND DOORS ARE LOCKED, TALK THROUGH THE LETTER BOX) after sending Agent X packing, we contacted the council with whom we apparently owed the debt, as we were on benefits at the time we were able to make a £10 weekly postal order to Chandlers whom begrudgingly accepted our offer. For 8 weeks they received our payment without a hitch until apparently we defaulted due to it being late (in other words the postman took too long) therefore meaning our arrangement was null and void. After this we cleared one account entirely (KEEP YOUR RECIEPTS AND SEND EVERYTHING RECORDED) but chandlers come banging again chasing the singular debt of my partner. after doing some reading up and getting to know my rights, you must contact the council who originated the debt and you must enquire if you can be put into contact with an in house bailiff (these bailiffs are here to help and can withdraw chandlers authority if you can prove you are innocent and willing to make a decent offer to clear the debt) you be able to claim back any wrong doings after getting initially square, always remember it’s better to pay and recover than trying to not pay whilst arguing. Anyway the in house bailiff was able to help me by contacting chandlers after hearing my offer and calling me back imdiatly stating that he would accept my offer on the grounds of previous payment confidence. He even told me and me quote "DO NOT LET THEM IN TALK. THROUGH THE LETTERBOX". Outcome - I fought the bailiff and I won, I fought the bailiff and I won HA let me know if this helps any of you.