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Morbis

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  1. *Sorry about the title being mispelt, I cannot seem to fix that now that the post has been submitted and I missed it before doing so. Hello Forum Goers, Looking for a little bit of advise. Two years ago I had an outstanding debt (£1775) sent to the TNC Group for collection, which I paid on January the 13th of this year. I have bank statements confirming that the payment was made. Two weeks ago I received an email from someone claiming to work for the TNC Group that said that the debt had not been paid and that it needed to be paid within 7 days or legal action may be taken. I phoned the number provided and talked to someone, and they confirmed that the debt had been paid and that the email had been sent in fault. Earlier today I received another email that again said the debt was unpaid and that I had been unresponsive to all attempts to contact me. They claim that they have sent letters, made phone calls and texts and that I have not responded to any of these. I responded to this email with a reply saying that I had indeed phoned them and that the debt was already paid. I have yet to receive a response from them and at the moment I am not really expecting one. Am I at all at risk from any legal action? How should I act moving forward? I intend to phone them again tomorrow simply to double check that the debt has been paid and that these emails are definitely in fault. I also intend to ask that they send a letter in writing confirming that this is the case. Is there anything else I should be doing? I have begun to think that perhaps these emails are the result of the debt information being sold to a third party, however I cannot see what benefit such a party would hope to claim. Is this a possibility?
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