thatgirl
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I tried calling but couldn't get through so calling in the morning. Does that mean I'll definitely lose a week? This is the second time I've missed a signing on (I sign weekly at the moment) but last time was when I first started signing on weekly but got confused between an appointment and a signing on so I missed a weeks payment.
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Wondering if anyone knows what happens the second time you miss a signing on date? If they don't think the reason was good enough (the sanction levels I think they're called?) It was a family emergency though so I'm not sure it will even get to that stage if they accept it as a legitimate reason.
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