Central Recoveries do not have a website or email address that I could find, but I did find their ownership details in the micro print at the bottom of a letter from them - they are part of The AA themselves, their insurance division. Upon further investigation (no-one can hide from me!), I found out that the AA is now owned by Saga and their CEO is a guy called Andrew Goodsell. andrew dot goodsell at saga dot co dot uk Am sure he would be overjoyed to hear from anyone with complaints about harassment from Central Recoveries! I have suggested in an email to Mr Goodsell, that the behaviour of Central Recoveries doesn't fit well with the brand values of The AA and Saga, and that he might like to make it easier to contact Central Recoveries directly by email, rather than every man and his dog emailing him. I'll see what he comes back with.