I just checked the leasing company’s website and this is how they deal with PCN’s ”Although the process may vary it normally follows these steps: 1. Parking companies get Registered Keeper (in this case LeasePlan UK) details from the DVLA to issue a PCN. 2. We sent you a letter to let you know that we've had a Parking Charge Notice (PCN) for your leased vehicle and that we've transferred liability to you as the hirer. 3. You should then receive a PCN from the parking company to let you know this has happened, please follow the instructions on the PCN when you get it. 4. We won't be involved yet, but please email [email protected] your registration number and the penalty charge number to let us know you're appealing the notice. Once the private parking company gets your appeal they must stop processing the Parking Charge Notice immediately. They then have 14 days to get back to you and a further 35 days to respond with a decision. In exceptional circumstances, they can extend this if they let you know.”

That is correct. The “offences” only happened last week and Parking Eye is likely to send demands to the leasing company, as they are the registered keeper, so I am waiting to see what, if anything, happens……

PS I just wanted to add that my vehicle is on a personal lease and presumably Parking Eye will send any demand to the registered keeper ie the leasing company who presumably will make payment?

I recently joined a gym and left my car in the adjacent car park and didn’t realise that there was a penalty for staying longer than two hours. It’s Parking Eye who presumably are a private company who manage the car park which is part of a small retail zone. The gym advertised that there was parking available although they didn’t say anything about the two hours allowed and the penalty for overstaying. I therefore parked my car and wasn’t looking for any signage concerning the regulations. when I investigated further I could see that there is signage but it is displayed at a high level and is therefore easy to miss unless you look for it. What I was wondering is whether there is a legal height at which parking enforcement signs should be displayed?

Hi I recently had the misfortune of having my new motorcycle stolen. I made a claim which has been settled for a total loss. I was surprised to hear that the insurer (RSA) discounted the settlement figure by the amount of VAT I paid. I bought it new in Jan 2010 and had to pay VAT of £1,200 approx so it seems ridiculous that they have this attitude when I have had to go out and buy another new bike and pay the VAT for it again. Does anyone have any experience of this? Can I reclaim the VAT from HM Revenue and Customs? It does not seem fair to me that I have suffered a huge loss and the only people to have benefited are the thieves and the government. Neil