Seriously, whatever excuse they have , just isnt good enough! They could have told me about the move and about the backlog of so many reprairs, and just given me the vouchers at the start as they knew it wasnt going to get fixed. Then 1 person said you can get a voucher code on saturday, the next said no you cant, the whole service was terrible. And the point of sending it back not even fixed was?? They obviously knew about the move and so should have catered for it. Poor, Poor, Poor!!

TechGuys had my laptop (Advent 5401) for a month, sent it back to me not fixed (screen had different coloured vertical lines all over it) , sent it back, after 6 weeks i asked for vouchers for a new laptop (i didnt want this as mine was only 2 years old,) which took another week because head office kept rejecting the request (they have no tel. number, what a shock!) finally got credit letter (with no voucher number) and got a new laptop after 2 months!! Still, a simple screen shouldnt take 2 months to repair, well, they didnt repair it anyway. Theres so many complaints about this type of thing and still they carry on. Whateverhappens doesnt seem to be much better than PC Performance , people saying they cant claim because PC World say the damage wasnt accidental. Its just not good enough, when and who will take responsibilty for these uncaring, unhealpful people?