rachaelc
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Ebay item sold buyer wants refund help!!!!
rachaelc replied to rachaelc's topic in General Consumer Issues
1. did you retain copies of the receipts you passed to the buyer (please say yes - or that you can obtain duplicates from the original vendor that carried out the repairs on your behalf). We can obtain duplicates, original receipts were given to the buyer 2. what correspondance has the buyer had withyou prior to filing this claim with the court? This is the 1st we have heard from the buyer, a letter listing what 'repairs' we have to pay for and asking for a refund. Could we also wave under his nose the fact that he has not contacted us before now to inform of these repairs? Instead, he has just done the repairs and is now attempting to claim the money? -
Ebay item sold buyer wants refund help!!!!
rachaelc replied to rachaelc's topic in General Consumer Issues
It was an X Reg Vectra, will find listing for you and ill post link when i can figure out how!!! Think it sold on ebay for £1690 but partner accepted £1600 as the mechanic 'found' things that needed to be done -
Ebay item sold buyer wants refund help!!!!
rachaelc replied to rachaelc's topic in General Consumer Issues
The car was paid for with cash when he came and looked and it and drove off in it!! The buyer left feedback about a week or so after - and it was positive feedback!! -
Hi All, Dunno if i have posted this in the right place but ill give it atry anyway!! My partner has sold his car privately on ebay on 30th April 2006 On the listing he stated what problems there was with the car and ehat has been done to the car since he has had it. When the seller can to look at the car he brought his friend (who he siad was a mechanic) they looked at the car and found 2 additional things that we wrong with the car, so my partner took some more money off the selling price. My partner gave him the reciepts for all the the work that had been done and also all the required document. The buyer has now sent a letter (6 weeks after purchasing the car) stating that he has sought legal advice and will be entering the case into small claims court to obtain a refund for the car and the costs of the repairs he has had to pay for. However, as far as my parnter is concerned, he has done everything correct, we understand that the only obilgation that the seller has is to list the item truthfully, which is what he has done, and it is up to the buyer to check that the car matches the description. One of the items that he has listed that he has had to replace is the drive shaft, which we ourselves replaced in December 2005 (and provided the receipts to the buyer) He also stated that the oil in one specific part has dryed up so he has had to replace something in it and is wanting to charge us for it. Can any one please advise on this?
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