Thanks wifey& pelham, I learned the hard way of givin um enough ammo when they changed the debt to my name to chase me instead! haha To be honest im not fussed about compensation, just my credit report, i work in a the financial sector so credit is something i cant afford to mess up! lol I agree however and have advised BG in the mean time that if i dont get a satisfactory response within a further 14 days (their lead times are 7 days for complaints) then i will be taking further action as its already gone on for 4 months.

Thanks Wifey I have e-mailed them after calling them again this morning, as they managed to mess up my account at the same time, putting me on the wrong tariff. The guy was pretty helpful with that, but just kept tellin me to call LCS regarding the letters...its all good fun! lol

I wasnt 100% sure which forum to put this in as it relates to both british gas and LCS debt recovery...anyways... I moved into my house in February, and set up my gas and electric with British Gas...all well and good, or so I thought.- A few weeks after I moved in, there were still bills coming thru addressed to the previous tenant, which were politely marked "not at this address" and returned. The next bills came through addressed to "the occupier" and of course these were read, and related to a debt the previous tenants had of over £800. I rang up British Gas and explained that this was not my debt and that if they looked at their records, they would see that I only moved in, in february. They requested the tenancy agreement, which was sent to them, and they aknowledged that the debt didn't belong to me. Anyhow...a few weeks later, another letter addressed to "the occupier" drops through the door, this time its from LCS Debt Recovery for the debt I had already proven to British Gas was not mine. So as a matter of course I rang them...same old jibber jabber, and sent my tenancy agreement to them, just as I had with British Gas...agreed the debt wasnt mine, and that was that...boy was I wrong! A few weeks passed again, and a letter addressed to me drops through the door, I open it, only to see that LCS have now changed the name on the debt to mine...despite both British Gas, AND LCS, having agreed that I was not in the property at the time...not a happy bunny! I get back on the phone to LCS, who request another copy of my tenancy agreement, which I send, yet again. I also inform my landlords that this is happening, and they also send a copy of my tenancy agreement to both British Gas and LCS...to which they say that it is all sorted (BG & LCS) So last week, i get another letter from LCS...an offer of settlement for £536, stating that if I do not pay, they will instigate legal proceedings against me...despite the fact that I have proved I am not responsible for the debt AND my landlord has proved I am not responsible. Just to set the record straight...I pay my bills by direct debit with BG, and have done since moving in, and I am in credit on both my accounts (gas & elec) I am at my wits end with these people, and am out of ideas as to how to (a) get this black mark off my credit rating, (b) get these people off my back, © end this constant harassment from them. I apologise for the long post but I had to explain it all...any help greatly appreciated!