Now he has started a new website at iPhone Repairs & Spares LTD. All he is trying to do is avoid the negative reviews that people have posted on his old site so new customers won't realize they're related. iPhone Repairs & Spares LTD iphonerepairsltd.co.uk The same company, different address for Nick Shaw and his ripoff company.

This is Jennifer, I have worked with Iphone Repairs in Ipswich Suffolk over their customer service team for last 2 months now. I was the Customer Service manager of Viola and also Ginger with Iphone Repairs if any of you have spoken with them. This company Iphone Repairs has worked with us for the last 2 months with outsourcing customer service and we are based in the United States. This company is definitely not at all honest and Nick Shaw should be shut down as someone recommended. I would recommend no one to do business with this company at all. Nick Shaw has now left our company with a bounced check for our services (Customer Service) and now we are left short of money along with countless amounts of customers whom have waited 3-4 weeks, even some that have had their device gone for a month. I would recommend anyone that hasn't dealt with Iphone Repairs to please RUN and don't use them. If you have a device with them, report them to trading standards immediately AND dispute in Paypal for your money back, their 24 hour turnaround is a JOKE, the chances are very very SLIM of them every making the deadline, always using excuses that the parts are not in stock which seems to be only a hoax to stall for more time. They will tell you that you need these parts to fix your phone, but I am quite sure (I am not there so I can't stand behind this) that some of the phones sent in only needed simple things but turned out to be several things more than what you even sent it in for, only a hoax for money on Nick's part. If you search the web you will see that he has had a failed business that also has negative reviews as well. On June 30th (our payday) Nick Shaw did not even tell us that our project was ended, he sent his wife, Rebecca to do so on chat and I have not heard from him since. I have emailed and no response (as I am sure most of you are accustomed to with this company). After that time on July 1st I was informed by our third party vendor that his wire transfer had bounced ending up with ME having to repay the third party vendor for it being bounced. Another thing, all the address you see on Google for him to have so many different offices in different areas of the UK is completely incorrect. He makes it appear that way so that when you do a Google Search his business comes up in every area to promote business. Several customers complained about their phone not being fixed after they received it back and damaged even more so after they got it back with scratches, speakers not working, no wifi signal and things of the sort. There is NO reason why if you send a phone in to get a screen repaired that the Speaker should stop working or the WIFI signal should not work - these are things customers had complained of to us. Nick Shaw left us without updates on customers devices for days at a time and we were unable to update anyone on the status when they called in, which is entirely not our fault, this was Nick's. His responsibility was to update us in order to update the customers that called in. He caused our company to look outlandishly stupid and at a great loss to a customer. Their customer service department is being restructured he says? NO IT IS NOT! Nick could not even afford to pay me for our services with bounced payments and etc..,, he obviously can't pay anyone else. He has his wife, Rebecca doing most of the return emails currently and he also contributes as well as Martyn whom appears to be family as well. Some people have waited for their device for several weeks and no one within this company seems to care with no return emails. For those of you that are returning phones via post to him because it wasn't fixed correctly, be prepared to wait for weeks to get it back again. He may promise it will be sent back promptly, but it will not, it will simply linger or get "lost" on an engineers desk and mysteriously be found 3 weeks later after you threaten to contact trading standards or dispute on Paypal. He only seems to move when disputing on Paypal for those of you that still have phones in their possession and want them back asap. I had complete faith in this company until Nick stuck it to my company and left us with a bounced payment and will now not respond to us, I am now fed up with the lies. Again, this review is 100% true and if anyone has any questions at all, please feel free to contact us via Facebook at atlanta pros at gmail.com. I don't normally slander companies names or even leave reviews, but this has left a very bad taste in my mouth and at this point I am outright MAD as I am sure some of you others are as well. Andy, I do remember your name and your name was submitted for updates each day to Nick Shaw and his team, your name was continued to be neglected for an update so that we could let you know what was going on. I apologize you are going through this, at the time I thought Nick was handling it but now I see he wasn't. I am in the US, you all are in the UK, I would recommend doing ALL you can to get your device and money back asap. I will do all I can on my end to make sure all know about this company since we have worked on the inside. Thanks all. PLEASE TAKE NOTE THIS COMPANY IS THE SAME AS NOW THE NEW AND UPDATED SITE FOR IPHONE REPAIRS AND SPARES UK, http://www.iphone-repairs.co.uk/