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liquidated

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  1. Really wish I had found this much earlier. I purchased my Inspiron 1525 about September 2008 (only with the year warranty with Currys/Dell), and obviously, it is out of warranty now. However, Dell are still recalling my laptop for further work. It's been back since about a month after purchasing it, on average, once every 6 weeks. I have emails dating back to July 2009 (before the warranty ended) discussing the issues with a Dell Customer Assistant, and the problem is still ongoing. I am still in contact with Dell to this day, discussing about a possible refund or replacement machine, but neither are going to be possible. I have had countless phone calls where the assistant told me I was eligable for store credit (within the year) and had managers telling me they don't do this at all. I was wondering if anyone has any information regarding possible refunds. I've had the machine back twice this month (both called back for repair) and still has the same problem. I'm being extremely calm with the assistants and managers, but as you can guess, this is becoming difficult and I am at the end of my tether. Thanks for any reply.
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