i read some of the posts on here and cant believe this company gets away with the half !! an update on mine my collector a new one i might add called last week told me the collector who abused my daughter had beeen sacked !! about time i say he had other people complaining . i thought then thats it resolved only to find he had on his hand held account thingy that my terms were 438 pounds per 8 weeks what ????? i told him no he said he would check it out but also that the arrears the manager for the northeast michael robinson had said he had sorted and cleared had been put on to the back of my account . unbelievable !! i am now writing to ask for my account details and stATEMENTS ETC as i feel this company just fobs off customers here and there and clearly the right arm dont know what the left is doing and frankly dont care!! whoever it is who replies on here from BAYV it dont take a genius to go through your customers and contact the names mentioned in these blogs to work out who we are does it ? Your empire is crumbling and soon your company will be exposed for its malpractice and dick turpin robbing ways of the vulnerable get anything off you again NEVER!!

Oh Please thanx for the response you must sit all day just replying to these posts to look like you are doing something about the disgusting service your company offers!! My 14 year old daughter was abused by your staff who still have their jobs !! sorry but its now june 21st i havent heard a peep from your company a customer service director or anyone so like with all other customers on here ill wait !! if you are actually concerned by the traumatic experiences of people who have your service then do something immeadiately as far as i see you employ cowboys who bully manipulate and steal from honest hardworking people your managers are good at talk but ineffective in resolving issues and frankly you havent said anything i havent heard before.

ive signed the petition and e mailed watch dog nothing will ever get done until this company is exposed !!

buy as you view !! wish it were that simple I have had the most misfortunate experience like alot of others on here of getting a tv then a cooker and then a laptop from this company. until jan this year i would of stated that the service was a bit sporadic but fair till i read my agreements haha i nearly died! Anyweay i got a new collector having emptied my meter in jan told me i was 39 pounds short which then went to 35 if i payed cash there and then !! i thought must be a one off as my meter was always on full call etc when they were due. low and behold march came and this time i was 68 pound short i cudnt believe it . i wasnt happy the collector had began counting before i got in the room . anyway a few days later on a thurs he called i was in hospital with my ill son . my 14 yr old daughter answered the door to two men in a van saying they wanted the money i owed called her a liar and said i was in and grilled her at the door for 5 mins i got a call from a very upset girl. thats where my complaint began by this time my collector dean said i owed 70 odd quid . he came back on the sat my partner told him he was on the take and he then said we owed 99 quid . he drove off quickly . i complained thru area manager who assured me was being dealt with internally and a debt manager wud visit 6 weeks later i was still waiting when i recieved a letter from bayv threatening to take acvtion i now owed 300 quid . i rang the customer service centre a joke in its self two days running but eventually got through to a nice girl who said she would help !! I got the area manager again who wudnt believe i hadnt been visit4d for 6 weeks by his debt manager , and it went from there after having to prove i am in way a liar and having the area manager come out to my home to empty my meter i think the penny finally sank his team are a bunch of crooks!! sunderland area beware they lie intimidate and steal . i will help anyone else on here as i truly believe this is the worst company i ve ever had anything to do with