Hi and thanks Myah for the proof. Sent asking for it back letters for both student and current accounts on 27/7/06 recieved one responce letter for the current account dated 7/8/06 saying- thanks for the letter which they recieved on 1/8/06 at that office they are sorry i am unhappy with the charges and a Customer Relations Manager will investigate my pionts raised and i will recieve a reply shortly, but no later than 4 weeks. I think thats far too long, should i be sending the LBA for both accounts today or will calling them help?

Hi JMio, Ive had a closer look at these Maintenance Charges of £8.50 on the student account and they only seem to have be applyed on months when ive gone over my overdraft, this is how they are printed- CHARGES FOR THE PERIOD 5JUL02 TO 2AUG02 ARE AS FOLLOWS ACCOUNT MAINTENANCE CHARGE £8.50 TOTAL CHARGE £8.50 THE ABOVE CHARGE WILL BE DEBTITED TO YOU ACCOUNT NO xxxxx ONxxxxx In all casses i had gone over my OD limit- have to be PENALTYS. This is probably a silly question (brain is on over load looking through all these bank statements), when in an arranged OD and charges are debited, even tho they dont put the account over the OD limit, do i still claim the 8% interest?

Good news, another thick brown envelope from the BOS containing my BOS CC history. Thats all three of my acounts information deliverd with one letter to the above address with the one £10. I have come across several charges on my student account from 2003 that come under the heading of- ACCOUNT MAINTENACE CHARGE £8.50- Q: can i claim these back?

Letters recieved this morning, seven of them containing the rest of my history from 2004-2006 for both accounts (a fast responce of 18days) and what must be there standard letter at this stage with the heading- Completion of request for a list of transactions and charges Also saying with regard to manual intervention they are under NO statutory obligation to record this information and therefore, are unable to assist further + details on how they use and where to find my data. Thanks for the advice Solowka and Fruitycar, 2000-2004 computer prints and 2004-2006 account statement copy's. I am off to invest in a highlighter pen.

Hi all, just got to say i have had a smile on my face ever since a friend put me on to this site and it gives me great pleasure doing the same!! My story so far- sent Data Protection Act letter for my BOS student, classic CC and current acounts with £10 to- BANK OF SCOTLAND THE MOUND EDINBURGH EH1 1YZ on 20 june 06 and on the 6th july 06 i was very happy and suprised to find a thick brown envelope from BOS containing my account history for my student and current acounts, but on both acounts the history sent ended may 2004? Q: is this normal and should i expect the bank to send out the rest of my history separately or should i contact them?

Hi all, just want to say, i love this site and what it's doing. A friend passed me the link to here and ive had a smile on my face ever since :D . I have just sent off request statements letter for the past 6 years, before i did this, i was in my branch of BOS in Morningside, Edinburgh to try and get some help with the esculating charges + over draft they have put me in, anyway i thought i would ask about getting previous statements and was told they only keep one year on pc record and all statements before that time where templates and would cost me around £35 per month's statement to obtain them (£2100 to get my full history). lol