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Thanks for the reply... Due to the size of the couch i cant stand it up in the corner...it's massive! Its not that i've just changed my mind, circumstances have changed, my income has changed, and i have to move. i'd keep the couch if i could, you'd think they'd be happy with the money they could make off it. I just wanted to know if i had any rights cheers
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Hi all, i was wondering if any one can help advise me on the best thing to do... i've been a brighthouse customer since october 09, my account now has 4 items on it totalling a payment of around £30 per week. One of the items is a sofa. I have recently had a change in circumstances and i'm being forced to move back home with my father, i want to keep the other 3 items but not the sofa, we have no space for it. I called the store a few weeks back to see where i stood on sending this sofa back, (i'd only had the sofa for 4 weeks at this point) and i was told that i couldnt send the sofa back as i didnt have osc. After doing a web search, i came across this website. i've been reading forums religiously for the past few days now. i just wanted a bit more advice. I dont see why i can't send this sofa back, there is nothing wrong with it and im not expecting any of the money back that i have already payed...surely this is more cost effective for their company, they can sell it on. But no, they expect me to keep paying for something i have no use for, im moving out on friday i have nowhere to put this couch i cant take it to my parents, and i dont want to be threatened with court action for not paying my account for an item ive offered to send back? What's the best thing to do, a speedy reply would be much appreciated thanks caggers )
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