overandunder
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Unrequested SMS charges:mobisnakz:smscont act
overandunder replied to overandunder's topic in Telecoms - mobile or fixed
Hi Firstly thanks for replying. The more constructive comments were very helpful. Just to address the comments on 'shooting myself in the foot': I didn't state that I would outrightly refuse to give these profiteers my postal address. I just came for some advice first, in the hope that other people had similar experiences and to see how they dealt with it. To reiterate what I said previously, I have never subscribed to anything via my mobile phone so this was a completely random charge applied to me without any kind of consent or express permission, therefore I regard it to be theft and will treat it as such. The strange thing is that this fraudulent 'service' doesn't even provide any kind of content, it is simply a text message informing you that you are being charged for recieving it. I have now provided my postal address with clear stipulation that it only be used for this refund. I'll update if/when anything further transpires. Steve -
"you are a member of our mobisnakz mobile subscription service. Costs £1.50 amonth. To stop text STOP to 80160. SP:ContactSMS" Hello I have been recieving unrequested SMS text messages to my mobile phone for a few months now, each time stating that I am 'subscribed' to their service and it will deduct £1.50 from my PAYG credit. Just to clarify, I have never subscribed to any mobile service. Initially I ignored the text, until I realised that it was, in fact, deducting the money from my credit. I then searched forums etc.. and found that the only advice was to text 'STOP' and report it to the regulator; Payphoneplus. I refused to spend any further credit to text STOP and did submit a detailed complaint to Phonepayplus. The texts have continued and it has basically rendered that sim unusable, as soon as I credit it, it will deduct these charges. I recently contacted mblox, who provide the infrastructure for SMS texting services, and they provided me with a contact number and email address for the company responsible: Smscontact. I sent an email to Smscontact demanding they cease these illegal text messages and advised them to reimburse me immediately. They have replied requesting a postal address to send the refund to, but I am very reluctant to disclose any further information to them, for obvious reasons. Can anybody advise on the best course of action please? Thanks in advance Steve
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