gibbo501
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Problems with a car from a garage
gibbo501 replied to gibbo501's topic in Vehicle retailers and manufacturers
Just been on the phone to Lloyds. They first denied any knowledge about the VISA protection, but some insistence on my part got me through to the disputed purchases department. However, the claimed that as the car was purchased with chip and pin, the car was "sold as seen" and they are unable to make any chargeback. They just said to go back to Trading Standards and force the garage to issue a refund. -
Problems with a car from a garage
gibbo501 replied to gibbo501's topic in Vehicle retailers and manufacturers
The debit card was with lloyds TSB. They wouldn't help so the money was taken. I rang the dealer, they were really off with me, especially as I mentioned Trading Standards. They completely sided with the garage who did the service, insisting everything was ok with the car before sale. They refused me a refund, saying "you've never bought a second hand car have you?", and saying that you can't get a refund on a second hand car. They also said that a water leak was the most simplest trival thing you can have. Once I told him I'd had two MGFs and a loss of water can mean a head gasket failure and a very expensive engine repair the salesman went very quiet. They've offered to take the car in for repairs, but won't do anything to help me, such as give me a loan car. Trading Standards have yet to reply to my query. -
Hi everyone. On Saturday I bought a Peugeot 307 for £2500. The garage said that the car had been given a full service before I collected it, and replaced the discs and pads. Since then I've encountered the following problems: Losing water. Lost 2.5 litres by Sunday and another 2 litres today. The indicator bulb holder was faulty. It was not valeted The CD multichanger doesn't work An error beep keeps sounding when driving but there are no messages on the screen relating to what they are. Do I have any rights to return the car with it being only a couple of days from the sale? The car was purchased with a debit card. I asked the bank to hold the transaction but they refused. I am not keen to return the car to the garage for repairs when these issues should have been picked up before the sale completion. I simply do not trust them. Plus the garage is in a remote area and many miles from where I live. Thanks
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