After being an advocate for John Lewis' customer service since I arrived in the UK 6 years ago, you can imagine that I was very disappointed to get the following email in regards to an order of a dozen red roses for Valentines Day last night (13 Feb) at 9pm - Dear Mr James Bowman, I am emailing you with relations to your John Lewis Direct order XXXXXXX. Unfortunately we are now out of stock and therefore we are unable to fulfil your order. Please be advised you have not been billed for this order. If you would like to place the order again, please contact us on the telephone number below. Please accept my apologies for any inconvenience caused by this. Yours sincerely, Gary XXXXX John Lewis Direct[/i] Very disappointing...