Dear Customers, Do not use SportsDirect it is my personal opinion. I am so much disappointed and distressed about unprofessional and incorrect service of SportsDirect. The follow example will prove my opinion. I got my order 17121293 on 27th January 2010 and found the the missing items. Immediately I sent a e-mail to [email protected] with full information for my missing items. The he five of missing items are empty boxes from shoes.The shoes just be missing. There are any traces from other five items. Began a difficult correspondence to three weeks. I answered accurately and immediately on their every letter. I sent the photos of the received boxes.Their decision is not unable to refund or send the items again. I really do not understand where is my fault and how where are my clients' rights. As you know I either wrap up or deliver my ordered items. I just pay. I find where is problem in my wrong choice of online shop -SportsDirect.