I'd seriously doubt they could touch your mortgage but check it out legally. The press would have a field day with it if they did. Bill

Thanks for your reply. I do have another account, I just think they should recieve as much negative publicity as possible. bill

Just a heads up to anyone claiming from Alliance & leicester. I got my money back but now they are using bullying tactics by closing my account. This is contrary to the Banking code but it certainly demonstrates how worthless we are as customers to this lot. The message seems clear from A&L, if you don't let us do whatever suits us, we don't want you !! I would encourage anyone claiming money from A&L to pursue them to the very end game. They will pay and they should be shamed. Bill

I've just gone ahead with the whole process to issuing the court proceedings. A & L have settled £507.00 so you go ahead with the entire thing and ignore the letters they send. Once they get the court summons, the legal people will say they are defending the claim. They won't and will then send you settlement without admitting liability. Good Luck. Bill Bryce