Hi, Insure and Go are the worst travel insurance company I've ever dealt with. I had an accident in Austria back in February 2008 and to date the Austrian hospital is chasing for payment, despite me forwarding the invoice to Insure and Go. I called them several times during the last two years and they always reassure me that they will pay it and sort it out. Now the hospital is suing me if I don't pay within 14 days. Again, Insure and Go are now claiming that they have never received the invoice, however, I have proof as I kept all the emails. I don't know anymore what I shall do? Should I go to a lawyer? I hope some people read this. I don't tend to blog but this really is so upsetting and I don't want anyone to have to go through that. If you can, avoid Insure and Go AT ALL costs. It is not worth it.