Hi Storminorman The company i am using is called Claims Directive, they can be found at Claims Directive - timeshare advice and compensation claims. Just to let everybody know, i have been out to see them and everything went great, they explained how it works and what type of figure i could expect to receive, i am now just waiting for my court date for my case to proceed into the courts I will keep you all informed on how it goes.

Yes to do it through the company in Spain is not cheep, with translating of papers, notaries and so on, however i went to my solicitor in the UK to do it and although She is still helping the documents for my case, she advised me to go with the Spanish company because they had been dealing with these timeshare cases and they know Spanish law, which English solicitors do not, Plus the company in Gran Canaria that i am doing it through have been wining court cases of this nature.

No and i still have the club la Costa points. This is a claim against the resort, Cala Pi Club Mallorca, who talked me into buying more weeks with them telling me they would take the points from me but then told me they would not be able to. I cant remember the name of the new company but I have been informed they are the same company that i purchased from and have just changed names, I will add more information once I have been informed that I have a valid case and that proceedings will begin.

Yes i am using an English solicitor, but she has told me that the misrepresentation claim must be made in Spain, so they are now sending copies of my paperwork to be translated and then sent to a solicitor in Spain, they will then work together to process my court case, seems very slow, but after waiting some years to sort this out, another few months wont hurt.

Thank you for all your replies, I have been investigating what I can do for some time now and unfortunately I cannot do anything about the money I have paid to resale companies I will just have to say good bye to that, however, After speaking to a solicitor I do have a case to take the timeshare company I purchased my weeks from to court for timeshare miss-selling, I am now in the process of starting a court action against the company, I will keep everyone informed on how that goes. John Henry

Can anyone help me? In 2004 my wife and I went on a timeshare holiday to a hotel called Calla Pi in Majorca for our holiday, while we were there we talked to a woman named Monique and her manager named Peter who talked us into trading in our Club La Costa points “ which we still own by the way as they have never changed over the ownership, even though I have repeatedly asked them to do so”, then they convinced us to buy two more weeks with the Altres Vacations group telling us that if we did not want to use it we could rent it out through them and receive over 1800€ a year in rental income which would be paid to us every 3 years, so we could look at it as a investment instead of a timeshare then if we wanted to us it for holidays then we just used it for holidays. They also said that if we wanted to sell it after a while then they would buy it back off us, which sounded very good. They then showed us that if we deducted our first three years rental off the initial asking price it would bring the cost of the weeks down, but we could not sell it in the first three years as it was on what they called the rental program. We paid a deposit while we were on the holiday then we had month to pay the balance, which we had to remortgage our house to pay them because there finance company ”who they said would finance anybody” would not lend us the money. Anyway we paid the balance 3 months later and waited three years for our next lot of rental income, now when 2007 came and went and we did not receive anymore money I called the company and asked when we were going to receive it, they then told me that I had missed the cut off date and that I would not be getting money that year and that I had to wait until next year, even though no one told me that we had to write them a letter informing them that I wanted to go back on the rental program, the following year we wrote them a letter stating that we wanted to rent out our weeks but nothing no phone call letter or email to say that we would get the money “which it did not”, so last year my wife and I went back to Cala Pi with one of our weeks to try and sort out the problem, we found that Monique and Peter did not work there anymore and the company Altres Vacations were no longer owned the resort and it was a new company Hotel Group , we were then told by a sales person that if we want to get the rental income we have to pay again to upgrade to the new weeks as we had the wrong ones, which we did not do, also they would not buy them back off us either. So as you can guess we left the resort very unhappy we contacted the timeshare consumers association when we returned and they said we could not do a lot as the company has gone.It´s now 2010 and I don´t know what to do, we have two weeks that we can only use in the off season and any money that we were owed would have come from the old company, the new company has said we have to carry on with the fees as we can not sell back... Does anybody know what we can do to get our money back, we have tried reselling, through a company in Wales, but after we paid them 450, we have never heard anything about a buyer. Any help would be welcome. Thank you J. H