Does the Data Protection Act letter or all letters for that matter HAVE to be sent via post or can it be done via e-mail. if so does anyone have a e-mail address for RBOS. i cant print out any letters printers broke and dont have acess to library/internet cafe. thanks Kiz

does the payment that goes with the DPA have to be a cheque or can i send a p[ostal order i am sending the DPA on monday and since i am overdrawn again due to a nice £39 charge they charged me for not beng able to pay my sky bill cos they charged me for a dpayment of £4.98 that i didnt pay (my fault i know but i mistakely clicked on instant banking on paypal instead pf debit card then AOL went out(taking me overdrawn but Halifax didnt say anythinga bout that! weired i think) i will be short next week but i still need to send this letter and need to know how to pay the DPA charge. thanks Kiz

i have saw the Tonight with trrevor Mcdonald show earlier in the weeka nd today a recieved a 3rd letter in 2 weeks for charges. i was charged for a not having enoughgt to pay a paypal payment of under a £5 (funny thing was i went £15.99 overdrawn and was not charged cos it was a debit card payment not a direct debit!!!) this charge caused my Sky paymwnt to "bounce" i was £35 overdrawn on monday and forgot to cancel my standing order for £25 that normaly gopes to my own saving account(also with Halifax) so i have been charge £38 for the Sky and £38 for the Standing order. thats £114 i can hardly afford. i am going to start next week doubly short. i dunno if i can claim my money back or not? where do i start? im at a loss as to what to do if anything K M Lennon