andystev
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Everything posted by andystev
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Ok, well, they’re now 8 days overdue with my Data Protection Act request, despite two reminders via email. LBA with 7 days notice before court action to comply will be sent recorded delivery tomorrow. Perhaps that’ll wake them up at the branch!
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Data Protection Act fee cheque has been cashed & there was a message to call the branch on the machine when I got home from work last night. Signs of movement, at last.
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Just got a reply, apparently they have been in touch with the branch who will investigate & advise on the progress of my request. [begins to hold breath...]
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No response to my Data Protection Act request yet. Royal Mail confirms it was delivered. I’ve sent an email via the RBS web site as a gentle nudge. 40 days runs out on the 19th. Patience is a virtue...
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Well, 3 days more or less solidly reading through the experiences of others on this forum & elsewhere, read through the FAQ & step by step & talked at great length with herself (it’s a joint account). DPA letter sent today, registered post. I’ve got statements going back to 2004 with almost 2k in charges, but if I’m going to have it I might as well have it all. Wish me luck, I’ll post updates as they happen. Andy.
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