What difference does it make that the agreement was made in my own home? I signed up to a Computeach course in 2005. As above, a pushy salesman came to my home and explained what I would be getting. The sales point that sold me was the chance to go to training centres to get hands-on training and meet other students face to face. This was ideal as I don’t learn easily by just reading. Another attractive point was the offer of a work placement while I study, as in the TV advert at the time. The salesman said that with my understanding of computers I should complete the MCSE in about 6 months, it was a 2 year course. My coursework was that out of date it didn’t even cover Windows XP let alone Windows 2003 or Vista. I also found lots of flaws in the material for example 3 completely different explanations of what a “memory blade” is. It took 2 years for them to add me to their job search. Even then the jobs they offered were about 3 hours away. I struggled at it for 3 years, paying extra £500 on top of the original £3,500 before giving up. I didn’t even get halfway through, I needed the in-house training I was promised. I felt I was wasting my money paying £250 a quarter and not making any progress. Computeach refused to provide the in-house training they promised. They said they’ve never provided that and it wasn’t in the agreement I signed. The particular salesman no longer works for Computeach and so can’t answer. Trading standards said it was my fault for believing the salesman and a verbal contract isn’t worth the paper it’s written on.