Should i write to this company or should i wait till i receive a letter from them? Also regarding the collector coming round, are they allowed to take anything from the house even though the loan is unsecured. I have not been to court regarding this and its not y house its my parents will they take any of there possesions?

Thanks for your help been doing some research, now from what i have read. The best advice is not speak over the phone to these people do it all via mail. It was basically a text message sent to the telephone which relayed back to a mmobile number. This has been constantly been switched off. I'm slightly concerned that i have never had a letter from these people to advise that they are currently chasing this debt so I don't know whether I should deal with them or go straight to the loan company.

Hope someone can provide some advice before i contact them tomorrow. Will check here before i call them. Cheers in advance.

Hi After some advice, I hope you can help. I would like to explain my circumstances first, many years ago I had gambling issues which thankfully i am now over. However i took a £10,000 unsecured loan with tesco finance. At the height of my gambling i stopped paying or put it simply starting using the money to cover the loan to cover my terible habit. I started to receive letters asking for payment but i simply didn't respond as they where asking for the amount in full and just tried to shy away from it, I know now that wasn't the way to go. I have now been slowly getting back on top of my finances paying credit cards and everything else. However i didn't address this issue. Today i had a meassage saying contact them or they will send a collector round to my house they also left a ref no. I have just checked the ref no on regal credits website and the amount outstanding is £5100.00. I want to address this but i really don't know how to approach this with regal as i am really scared about it all, especially after reading how they treat debitors. I know its all self inflicted and i shouldn't have left but thats in the past and i now need to move forward. Your help and advice would be greatly appreciated.

Hi many thanks for taking the time to read and respond to the post, i have sent an email detailing that i do not accept there terms of cancellation. Can you advise what steps i now need to take would you mind taking a few minutes to read the reply i sent, as i am not that legally savy. If so i will pm you the email i sent. Really appreciate you assistance.

Hi Hoping to gather some advice on the same problem. Your help is really appreciated. I too seen a number of products on this site which i bought at the low prices. The site is an auction site which you have to pay 50p per bid. They advertise there items at realy low prices. They also have an option which is swoop it now similar to buy it now. Once you commited to buying they stated i was obliged to pay for the items. I paid for these items. and had confirmation via the email below. Since this email i received a second email cancelling the order although the payment had left my account. see below Now i looked at the clause they refered to and i just simply can't see how they can withdraw the sale. What are peoples opinions on this? Your help and views are appreciated. I have copied the clause below.