Thanks again to everyone, she has had a union rep who works with her up to this point, but I have asked her to phone our local office tomorrow to let them know the situation and see what they advice I have had a look at the disciplinary workbook that they sent with the disciplinary invite letter, and it’s been split into 4 stages, stage 1 been verbal 2, first written 3, final written and finally stage 4 suspension/demotion/dismissal, the assistant manager according to the booklet can only issue up to stage 3, and only the stage 4 can be issued by the store manager, the invite letter to the meeting clearly states that this is a misconduct charge, the new letter issued after the Disciplinary and signed by the deputy manager, does not say if it’s either misconduct or gross misconduct but it does state it will be held with the store manager and also states could lead to her dismissal, this all saga started back in may and is still ongoing although we did have a 2 week holiday early this month. Again thank you

Hi and thanks for all the replies There is no new evidence and she says they have not said anything about moving it to gross misconduct but surely for them to move it to as they call (grade 4 which includes dismissal and demotion) they must have? the disciplinary was set for yesterday and we hoped that would be the end to it, but as I said the deputy manager stated that it was too serious to be dealt with by him and set up a new appointment for late next week with the store manager and on this letter it does state could lead to the dismissal/demotion , my wife is so stressed and believe me I can’t believe they have taken it this for, she said something that perhaps in hind sight she should not have but to put her job at risk is just a joke, I have asked her to ask for copy of all the notes so far, I am not aware of any other cases but I will look into this too, Again many thanks for the help it’s very useful

Thanks for the reply , yes i have asked her to make sure she gets a copy of all the notes taken, what really confuses me is that she got a letetr stating it was to been delt with as misconduct, yet the deputy store manager now seems to have moved it up a notch, can they do this ? thanks again

Hi just looking for a little advice on my wives case She works for a well known supermarket, and has been accused of using threatening behaviour to a follow member of staff, for passing on a message from a 3rd party who once worked there. The case was investigated by her immediate manager and a decision was made to pursue a case of misconduct the case of misconduct was heard a week after and the assistant manager said after conducting the hearing that the case was too serious and it would have to be heard again by the store manager and was warned that demotion or dismissal could take place. My questions are after this was investigated it was seen as a misconduct charge, can this be changed to gross misconduct charge? Also the incident was so trivial, and this is now causing my wife serious stress, she as no other warnings on file and as worked there for a number of years, Luckily she is a member of a union and she will be seeking their advice Thanks in advance for any advice

oh i am been careful , its my reason for posting it on here , to get the opinion of others. but has i said they are not asking for this money. Thank you

No they havent i guess details will come through once there solictors write too me, he did say that there was no need to take it out, but it was a recomendation. i just never heard of it before thanks again

Thanks for your reply M to be honest i have paid very little so far. what i am confused about is this legal indemnity policy, is this needed or is it a load of rubbish, i guess its just a kind of insurance policy. thanks again

Hi all and apolgies if this is in the wrong section we instructed kerobo too see what could be done regarding this account, the account has been open since the mid 90's any way we did not hear from them for about 2 months , then out of the blue they called to say that they had made a successful claim against the bank due to them not been able to produce the Credit aggrement, they also recomended that we take out a legal indemnity policy, bellow is a copy of that letter. Dear xxxxxxxx Firstly let me congratulate you on your recent successful claim. We are delighted to confirm that you over the next 4 weeks the following will happen: 1) You will receive a confirmation from our Solicitors that your claim has concluded and instructions to cease payments to your lender. This will also include instructions as to what you will need to do if your lender contacts you in any way in the future. 2) Your lender will receive a Declaration outlining the completion of your claim and instructions to cease enforcement. 3) Experian and Equifax will receive notification that your claim is unenforceable and they should update their records accordingly. Our Solicitors strongly recommend that you take out a legal indemnity policy (see template attached) to cover you against any future restitution from your lender which can happen in some cases due to inefficient processes and outsourced collection departments or they may produce your agreement at a future date and counterclaim against the enforceability. For the fee already quoted you can be completely covered against any form of action, change in legislation or even minor collection activity. This policy gives you peace of mind that your debt problem with this lender is well and truly finished. What does it cost? As discussed with your advisor, your quote is as follows: Debtor Amount Owed Fee Including VAT So in summary legally insure your debt of £10300 for a fee of £346.63. If you have an available balance on your credit card you can include this fee in the balance we write off. Referrals If you would like to assist any of your friends in becoming debt free then make sure you refer them to Kerobo, we will pay £50 in high street vouchers for every one of your friends and families that signs up and pays their audit fee. Testimonials We are currently looking to launch nationwide television and radio advertisements and are inviting our existing clients to take part in testimonials. If you would like to assist us in this area please contact our Multi Media Marketing Director Darren Bott on 08456 435584 option 4. Kind Regards xxxxxxxxxxxx does this sound real or is it something to get more money out of us? also if this is the real deal do we need a legal indemnity policy ? i asked for further details on the claim and have recived the following email Your case was won on the basis that the lender has not supplied a ‘true copy’ of your credit agreement. This breach is called Section 77/78 of the consumer credit act. The lender will only contact you if they locate a copy of the credit agreement at some time in the future. If you have the Legal Indemnity Policy, it will cover you against any future actions from your lender or any changes in legislation. I must stress they have only recomended and not insited that the policy is taken out. I am still to see any corespondance from the solicitor thoughts would be apreciated , many thanks in advance Jason