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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

eastender100

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  1. eastender100
    OK great thank you so much for your help, I just needed a bit more clarity as lost other half parents to covid this year so don't want more stress
  2. eastender100
    So can they still take me to court? Or just attempt to recover it?
  3. eastender100
    Well its more than 6 years since I made a payment to them, but not 6 years of contact with them? Do that make a difference?
  4. eastender100
    Do dept collection agency buy SB depts? Can they put it on your credit file? Sorry for so many questions
  5. eastender100
    No haven't moved still at same address
  6. eastender100
    Yes have checked the number and it says Scottish Power collections, they passed it to a collection agency a couple of years ago but told them it was in dispute and to give it back to SP which they did, what happens ifvthey sell it to a debt collection agency if its SB? Its hasn't been on my credit file for years?
  7. eastender100
    No I was in England
  8. eastender100
    No I'm in the UK It was in 2014
  9. eastender100
    OK sorry, sent Scottish Power SB letter but started getting phone calls everyday again and voicemails from their collections team I think, they have ignored SB letter I sent so do I just ignore it still please?
  10. eastender100
    Hi dx, How do I update thread please?
  11. eastender100
    Hi Yes sent SB letter and got it recorded delivery and its been signed for A
  12. eastender100
    Hi, Yes SP havent been very co-operative so im expecting something like that to come back, so do I just ignore all future correspondence? Thank you for all your advice you have all been a great help A
  13. eastender100
    Thank you so much for all your help I will be able to sleep better now as this has been a weight hanging round my neck for ages. I will print off and send them the letter A
  14. eastender100
    So do I just ignore it and the Ombudsman and send them the letter you said about please?
  15. eastender100
    So will I have to pay it now they have re opened my account and it is with the Ombudsman?

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