i am absolutely disgusted with dell customer services. I have just cancelled my order with them, because the item was suppossed to be here on tuesday, then thursday i was still waiting for it this morning. Im so fed up... they have taken my money, every time i speak to the people in the call centre in india, they say they have no manager, you just get passed on to different departments. I have wasted my time, engery and phone bill and no one has dealt with my complaint.....never again