Glad it now seems to be moving along. For a company of the size its customer services is non existant. Let us know how you get on.

Hi there, Eventually Expedia did credit us all the charges we had occurred as a result of them holding our money for so long. We originally called their customer services and emailed [email protected] & [email protected] who were no help at all, they just kept telling us it was tough!!! My husband managed to find the following email addresses: [email protected] & [email protected], I'm not sure where he found them or who they are but within 2 days of emailing them we had a call from a gentleman apologising for all of the inconvenience they caused and credited our account. Not sure whether this will help you

Hi there. I know it has been a while since anyone has posted on this thread but I wondered how everyone had got on? I am in a similar situation due to expedias pre-authorizations. Luckily we managed to get money tranfered into our account 5 days later, as soon as we realised what had happened. However, in the meantime we got charged £70 by our bank due to being overdrawn. I have been speaking to expedia who seem unwilling to help at all, just wandering if you had any ideas???