I replied using the templates but simply received the expected reply and now, although I have had no written contact, would appear to be receiving daily calls from there appointed debt collector. Expect to start receiving phone calls from numbers starting 01280! I would suggest that whilst it will make no difference you should at least respond stating you were not the driver however if my experience is the norm they will simply pass to their debt collector, although clearly they can only pursue the debt against the driver. I have also written to the Rivergate Manager and Asda expressing my feelings and asking for their views. It must be clear to them that most of those alledged offences are genuine customers and surely they have a moral duty to protect their customers.

Not having heard any more from CEL I now seem to be receiving at least one call a day from a company called Direct Legal and Collections Ltd - every call is automated and the first question starts "if you are Mr .... press 1" at which point I simply hang up. Anybody else experienced this and any thoughts on how to respond deal with them. I have had no other contact from this company not even a nice letter demanding immediate payment! Cheers

I received a PCN from Civil Enforcement Ltd as my car was parked in the Rivergate Shopping Centre car park in Irvine, Scotland for 50 minutes longer than the permitted 3 hour free period. I was not the driver nor present at the time however the driver was in the Shopping Centre for this entire period and more annoying perhaps was spending money in there as well. I replied to the initial PCN using the template advising I was not the driver and nor was I obliged to advise them who the driver was. I unsurprisingly received a standard letter in response stating that they had considered the matters raised in my letter, I did not raise any issues, and that as the registered keeper they continued to hold me responsible. They also advised in this letter that "the enforcement notice remains valid as the ticket was correctly issued" - however no such ticket was issued as they have used CCTV to time the date of arrival and departure and no tickets or other enforcement is used in the carpark. They also advised that unless payment was received they would issue proceedings in the County Court! - strange given that scots law surely applies I simply responded to this letter again advising that I was not the driver, that I was not obliged to disclose who was, and not to contact me again. I have today received from CEL a letter advising that they have already expended considerable time to my representations and that they cannot continue corresponding with me and that failure to pay will result in the matter being forwarded to a collection agency for recovery. i am now simply going to ignore any further contact however I was interested to know if anybody else had received similar correspondence for a Scottish car park and what their views were? Thanks