Certegy are a payment risk management company who authorise cheques on behalf of outlets.

 

I have just received a letter from Certegy Ltd detailing charges of a returned cheque I wrote to Travelodge Gatwick for £66.

 

This cheque was returned unpaid twice to my Barclays Bank account for which I was charged a total of £70. These charges will be claimed back next year as I have a claim going through the courts now. The cheque has now been paid.

 

Certegy have never contacted me before regarding these charges and now have sent me a letter demanding that I pay £78.50. I contacted them to make sure they are not having a laugh and they told me they were indeed serious. Of course I quoted the various Acts which make these charges illegal and refused to pay. They then informed that the account would be passed to a debt collection agency. This will incur a further charge of £50 !!!

 

Has anyone else had dealings with Certegy Ltd and what was the outcome? I would be very interested to hear of your experience.

 

 

Don't let the fatherless chillen get ya!

I am at the moment having serious problems with certegy..I bought some bedroom furniture last yr but i am now struggling to pay the full monthly installments, I made arrangements with a gentleman on the phone to pay £10 a month so gave him my card details over the phone to make a payment of £10 then I find out not even a month later they had tried to take a payment of £351 out of my bank but they couldn't get that so they then tried for £100 and managed to take it which has incurred me with bank charges I had no notification of this by the company..I phoned them and told them they were not having another penny and she basically sed tuff they can go into my bank account wheneva they wanted and take money even if I was to cancel my card they can still go in and take it so im now having to open another account and transfer money to other accounts to stop them taking it..surely there not allowed to do that.