I am at the moment having serious problems with certegy..I bought some bedroom furniture last yr but i am now struggling to pay the full monthly installments, I made arrangements with a gentleman on the phone to pay £10 a month so gave him my card details over the phone to make a payment of £10 then I find out not even a month later they had tried to take a payment of £351 out of my bank but they couldn't get that so they then tried for £100 and managed to take it which has incurred me with bank charges I had no notification of this by the company..I phoned them and told them they were not having another penny and she basically sed tuff they can go into my bank account wheneva they wanted and take money even if I was to cancel my card they can still go in and take it so im now having to open another account and transfer money to other accounts to stop them taking it..surely there not allowed to do that.