yeah true thats what they said on the phone, but i would of liked to have made up my mind what to have done with my money,if that makes sense

hello steve and beachcomber60, thank you for your reply's and iam also glad iam not the only 1 bc have tried doing this to, the answer to the question is no this doesnt bring the account in credit, am i in my right to write to bc and request a cheque rather then it b paid towards my bc? also i always asumed,correct me if iam wrong,but a refund is given back to the customer not back to the company???

hey iam new 2 this site but have looked apon it 4 advice a few times, this is the situation iam in and was really hoping some1 could help me:-) After being miss sold ppi on my credit card,for the last 5years. i wrote a letter of complaint barclaycard,for a refund. after a letter back from barclaycard,saying i have investigated this matter and would like to share my findings... theres a lack od evidence supporting my claim but i will offer u the value of the payment protection premiums + 8% interest,i was over the moon,finally i can actually get my money back that they have been ripping me off, but as of 2day iam less than impressed and just dont know what to do next.. 2day they sent me a letter saying thanx for the responce and the amount has been refunded to my barclaycard account, how can they get away with this?and is there anyway i can get my money they have been taking off me back in my hands? any help would be great right now, and if anyone else has had the same done.