OK. May be I didn't voice right- it's not a fake, it's illegally imported and that way seller don't wants to give document with SN to inconvenience himself. If the restrictions are the same, how UK service centre will repair him ? No problem for me to shipp, but I'm worried that they reject my request due to missing SN ! What be the your reaction if you have traveled to Taiwan but forgot you digital camera and bought some for about 500 pounds ( my wages is about 350, I think yours are 10 times more). You bought from glossy shop, has document for purchase and know that .... has the world warranty. And few monts ago the camera stoped work and from service centre rejected you due to missing document that seller doesn't print you. Are you be happy? Are you swallow so easy? I think so !

Headsets hasn't IMEI and doesn't loked to definite operator - it's accessory!!! He sold to UK customer how is clear from the invoice. 57,98 pounds are cheap !? This is one of the best stereo bluetooth handsfree which I prefer after many weeks reading reviews. Will send if the item is original and supplied from manufacturer ! If the supply is illegal ... ?! That's the best,but SE offer this headset in bg SE site AND nobody dealer sell him in that moment!?! I few times asked SE bg to direct me to some seller and answer was " NOBODY " and I very much want him. Also I didn't worry about warranty because I expect correct trade relations from seller, as well as from manufacturer. I don't see any wrong in this if the supplier implement the manufacturer's circumstances!? In the long run who is superior: manufacturer or supplier ?

Folks, now I'm sure the seller sold me fake:( Haven't other reason to string-along me: After a lot of e-mails in which I many times clear said that I haven't somebody who lives in UK and to be mediator, the stupid bitch said me "That will be fine, can you include a note inside the parcel with the UK address that you want us to send the item back to please.". No, he doesn't stupid- he's insolent because he knows I'm so far and so helpless! I said my sister "when the handsfree received to you check him and the documents" but I didn't think to collate the SN, chiefly that SN is under hardly opened top. Look at the photo of invoice: http://kachi-snimka.info/images/bwy1250151099h.JPG There is field "ITEM ID" what I thought is SN. He's another number- not invoice number that is on top right corner. That's why I look for legal requirement seller to write SN. Is there any law against dealers in fakes to threaten the seller?

buzby: Are you sure ?! I didn't ask dealer but directly SE Bulgaria (there isn't any superior) and they send me SE European Limited warranty: "CONDITIONS 1.This Limited Warranty is valid only if the original proof of purchase for this Product issued by a Sony Ericsson authorized dealer specifying the date of purchase and serial number**, is presented with the Product to be repaired or replaced. Sony Ericsson reserves the right to refuse warranty service if this information has been removed or changed after the original purchase of the Product from the dealer. **In some countries/regions additional information (such as a valid warranty card) may be requested." Everybody can download this from SE web site. In Bulgaria if I buy this, the seller will give invoice and warranty card obligatory. We have state agency for consumer's protection and ombudsman ( I don't sure is word correct ) which consumers may address a petition for strife with dealer or manufacturer. juliusceasor: May be the only chance is to contact UK SE. Let's wish help me !

From SE want document with SN and date of purchase, I ask ! What I found in Business support, information and advice | Business Link : "Information that invoices must contain All invoices should clearly state that this is what they are with the word 'invoice'. They should also include the following: a unique identification number your company name, address and contact information the company name and address of the customer you are invoicing a clear description of what you are charging for the date the goods or service were provided (supply date) the date of the invoice the amount(s) being charged VAT amount if applicable the total amount owed " Is there some organization (agency or committee) for consumer's protection where they can help me?

juliusceasor: My sister already doesn't live in UK and I have nobody whom send the item ! old_andrew2007: What is bump ?

Hi everybody, The first I apologize for my bad English if wrote some stupidity. The second: I'm from Bulgaria and need help in my trade relations with UK on-line seller. Now to the my problem: The 6 months ago I purchased Sony-Ericsson bluetooth handsfree from Amazon's seller PrepayMania. They offer sale only to UK, but I wish to use in Bulgaria and verify carefully SE Limited Warranty circumstances. There write: "If you have purchased your Product in a country member of the European Economic Area (EEA) or in Switzerland or the Republicof Turkey, and such Product was intended for sale in the EEA or in Switzerland or in Turkey, you can have your Product serviced in any EEA country or in Switzerland or in Turkey, under the warranty conditions prevailing in the country in which you require servicing of the Product, provided that an identical Product is sold in such country by an authorised Sony Ericsson distributor. To find out if your Product is sold in the country you are in, please call the local Sony Ericsson Call Center.". In a jiff I contacted the local SE Center and they said that all right and I only need document of purchase with SN (serial number ) of an item. "That's all I need"- I said. Then I purchase the item and gave my sister's address who lived in LLandudno on that moment. She check the item and send me handsfree to Bulgaria. Before a month the situation was unendurable: the handsfree went to do very many problems. Of corse I get him and the invoice and went to local SE service. To my great surprise the Item ID (is this SN ? - I don't know) on the invoice isn't coresspond to any numbers on the item and of corse from service deny my request. After that I send inquiry to the seller and reply was " Apologies but we do not have a list of any serial numbers for these item.". The question is : Is the seller oblige to inscribe the SN in an invoice ?