I have got in touch with ombudsmen... they are sending me some forms...if I close my natwest account i am scared I wont be able to claim my charges back..I went in to talk to them, they told me to phone head office.. i did day after and they said they would give me 50 to live on for a week, but I had to go in a nd collect it..I told them I had MS and was too ill to go in and they told me that I would not get anything unless I went in..how do they sleep at night taking all this money off people

this morning my benifits went in 147 and the bank took 298 out. so now I am overdrawn again and have nothing in the bank for food till next week.

The bank is Natwest... fulfil a lot of the above criteria.. and I have sent evidence.. but they said I dont fit

I put a claim in to my bank for hardship.. They wrote back saying I didnt fit the criteria. I am on benefits and get DLA. I would be alright if it wasnt for the bank taking over 2990.00 in charges in last 2 years. They have put me behind on many of my household paynments. I have no family and cant work. so if i have this money taken out constantly I have no way to replace it. This week they are taking £150 out and I only get £147 a week and my DLA isnt due for two weeks.. They dont realise the money the government give you is minimum to live on. I just seem to be overdrawn all the time and when they take charges out it makes me overdrawn again and then they charge me. and it goes on.. Any advice would be appreciated.