Bankfodder, Thanks for your comments. The web site is Cheap Car Rentals Worldwide, UK and Europe - Car Hire from eRentals.co.uk (I have taken copies of the wording). After a quick dummy booking you will see that while the price stating the pick up and drop off point is quite clear, it does say later that "One way rental charges may apply" but only in the extras section. I was in a hurry to get this booked and I knew that I needed no extras - hence I didn't read this properly. However, I believe that the principal rental terms should be encompassed in the main price offered.

Sorry, I can find nowhere else to post this question. I recently picked up a car from one airport and dropped it off at another. I had previously booked and paid for the car over the web. It gave a price for the booking at around £80. This is the exact wording although some details like dates are different: Car Selected: Mini - Chevrolet Matiz or similar Capacity: 2 Doors, 2 adults, 2 children, 1 large and 0 small luggage Details: Manual, Petrol/gasoline Car Status: On Request (more info) Your Pickup Station: Liverpool Airport (PLS) Your Dropoff Station: East Midlands Airport (PLS) Price: £79.99 However, when I arrived at the airport to pick the car up I had to pay an extra £45 for the privilege of dropping it off at a different airport. Only in some wording after the booking price did it say One way rental charges may apply to this rental. I found myself in a situation where I had to pay it when I picked up the car. As this was a substantial element of the total cost of the rental, should I have had to pay this (what I am really trying to say is do I have grounds to reclaim this), bearing in mind it was not included in the price at the time of booking.

Well I had my little say in Court on 4th October, along with some others, and frankly I was glad to get it out of the way. I spent a lot of time preparing for it so I thought that I might as well give it as much as I could. However, in my opinion it seemed that there was very little that could be said to change Judge Kayes' mind. I think that it was a matter of starting from a point where he had already decided to grant the stays and we could only try and argue that they shouldn't go ahead. For anyone else reading this in preparation for another directions hearing (with stays already applied for) the information in http://www.consumeractiongroup.co.uk/forum/general/16950-stay-here-application-grounds.html are probably the only thing that it will be worth spending your time on customising and memorising. It is a bit pessimistic I suppose but with the test case so close I think it likely that more and more stays will be granted.

I will be there on the 4th with you. I will be preparing everything over the weekend so no doubt I will have some questions. My gripe is with Lloyds TSB.

I am at the point of arranging my visit to Leeds Combined Court for a directions hearing on 4 October. As yet I have had no indication of the documentation that I need to have to hand. Can anyone shed any light on those items I need to prepare or do I just need to turn up?

One would assume now that, unless Lloyds agree that they had been charging too much, their shareholders would be dumping shares as it would appear that Lloyds are now losing money on that side of their business !

Sorry Guido, I will put up full details of my claim and then ask for them to be merged.

Buuump

I have just received an Order that my claim is being transferred to Leeds Mercantile Court for a Case Management Conference on 4 October 2007. My claim (when it is settled) will quickly be followed up by a Wasted Costs Order. As I live in France, my costs. will be to cover flights to and from the UK as well as car hire and a hotel for the evening if necessary (as well as the usual prep work etc) My next step is to alert SCM (and Lloys directly if I can find some sort of central address) to the inevitable receipt of this claim with a view to offering them the chance to settle now before their client's costs increase by around £700 (extimated future costs) plus costs to date. Does anyone have a copy of a succesful letter used at this stage so that I could convince SCM of the lunacy of the treatment of their clients (shareholders) funds. Thanks,

Reka, Congratulations on your well deserved victory. My understanding was that, once the baillifs were called in, any payment due went to them, including their costs, and you got your payment from them (the Baillifs).

Thanks

Given that, with the kind help of the legal help for the Hull strikout claiminats,: "The evidence bundles were also overhauled so that by the date of the hearing, each claimant has been provided with a top quality and professionally prepared case file." will there be an updated set of templates available for use?

I think that the crux of the issue is that the Banks are in the unique position of being able to obtain funds deemed to be owed to them automatically. This needs addressing. For instance, how would you feel if your garage was able to deduct money from your account when they claimed to have finished work on your car. I believe that the banks should work like any supplier of services - no automatic access to your account.

Reduk - Any luck yet?

JonCris has, in a thread on the General Section, advised someone that they may send a letter to their defendant quoting: "You must supply me with a true copy of the alleged agreement you refer to. This is my right under your obligation to supply a copy of the agreement under the legislation contained within the Consumer Credit Act 1974 (s.77 (1) (fixed sum credit) - your obligation also extends to providing a statement of account." Can this, or another paragrapg within the same section, be used to force Lloyds TSB to give a copy of anyones T&C's at the time that the account was opened?

Surely someone has something to say !!

I have received my allocation questionnaire and I am trying to find the latest version of the suggested Draft Order for Directions. The one I have found is dated 4 December 2006. Is this the current version (surely it has been tweeked since then) or is there another somewhere? Incidentally, I have been told by Harrogate County Court that all cases there are likely to be sent in bulk to Leeds. How does this lie then with question B on the Allocation Questionnaire (Location of Hearing)?

Thanks for the help but I have just found out that the Beneficial section was on a different number and they found my details straight away. For reference that number was 0870 010 0453. Thanks everyone.

Yes, I want to check the charges that were made, so I neec all of the statements.

I will try and dig that out but I now live in France and ,naturally, I got rid of a lot of docs when I moved.

Unfortunately, the branch is now closed. They returned the SAR with my cheque saying they have no record of the account.

No, I just took out a loan with them. sometimes paying by cheque, sometimes cash. Andy

Yes, using the template off of the forum. Andy

If there any any Whistle Blowers out there that have access to the Beneficial Finance database, I am trying to find the account number that I had when my account was open - they claim to have no record of it despite me supplying full address details. If you would like to help "off forum" you can mail me on Thanks

Gary, As an example of one of my service charges (£8.55) it is made up of 2 cheques being paid in @ .59p per cheque, 1 credit at another bank @ .70p, 1 "other credit" @ .70p, cash paid out charge of £9.25 (£1850 * .5%), 1 cheque paid in @.27p. Then 50% discount is applied and a £2.50 Monthly Account Maintenace Feee added. Could you give me your opiion as to what would be claimable Regards, Andy