Thanks I might write a letter to them saying that as they are the ones asking me to repay they would need to sghow me they are entitled to. I just don't want to ignore it and would prefer to answer their non reply letter.

Well I sent the letter and 2 days later the calls stopped, seems like a positive result. Got a leter today saying "confirmation of this was provided to you on 3 march 2005 by our Client." "If you have any further queries please refer directly back to the DSS.In the meantime, our instructions remain and we would ask you to reply to our office in 7 days, enclosing payment for the outstanding sum...." To me this seems to they have no proof of this and essentially want me to do this work myself, they have not answered my query. What should my next step be, it seems to be that it is theeir obligation to prove this is a debt I have incurred? Thanks

Thanks for the replies Does anyone have a template for this letter? I want to be sure it says exactly what is needed, no more and no less. Would there be a time period they had to reply in like the CCA? They have called everyday since the letter, most days its been twice, the first 5 or 6 I stated that I didnt want to deal with It over the phone, that I didn't want any more calls but made no difference. They have an automated caller, that has all my initials wrong, that holds the phone line regardless of what option I pick or even hang up. The last 2 times I have refussed to answer the security questions as the company is unknown to me and when, when they have called me, would I give them personal information. This seems to work as they can't continue the call, the really don't like this, very abrupt.

HI I received a letter from Eversheds yesterday in relation to a 'loan' i had taken from the Department for Social Development 4 1/5 years ago. They have also called twice, once at 8 o'clock this morning, but I have not actually spoken to them yet (I asked them to call back at 9 and they agreed but never called). As far as I am aware this was not a loan but a grant, was for rehousing etc. its not for a huge amount but I don't feel that I had ever agreed to pay this back. What should I do now? Form looking at the site I was thinking CCA but not sure if this applies in this case? Thanks